Shipping Policy
🚚 Delivery Zones
We currently ship to the following countries:
- United States
- France
- Belgium
- Luxembourg
- Germany
- Spain
- Italy
- Netherlands
- Switzerland
- Canada
- (Additional destinations may be added in the future.)
⏱️ Order Processing Times
All orders are processed within 24 to 72 business hours (excluding weekends and public holidays) after payment validation.
Once the order is shipped, you will receive a confirmation email with a tracking number.
📦 Estimated Delivery Times
Delivery times vary depending on the destination:
- France & Europe: 3 to 12 business days
- North America: 5 to 15 business days
- Other countries: 12 to 20 business days
⚠️ These times are estimates. Delays may occur during high-demand periods, customs processing, or due to carriers.
💸 Shipping Costs
Shipping costs are automatically calculated at checkout based on the destination and package weight.
We offer free shipping on certain promotions or specific products. These offers are indicated on the relevant product pages.
🚫 Delays & Responsibilities
Noomidreams.com is not responsible for delays caused by:
- Force majeure events (strikes, blockades, natural disasters, etc.)
- Incorrect address provided by the customer
- Delays imposed by customs services
If your package has not been received after 30 business days, please contact us at contact@noomidreams.com. We will initiate an investigation with the carrier.
🛑 Incorrect Address or Unclaimed Packages
If the delivery address provided is incorrect or incomplete and the package is returned to the sender, additional shipping fees will be required.
If a package is unclaimed or refused without a valid reason, the shipping costs will be deducted from any potential refund.
🧾 Order Tracking
Every order is shipped with a tracking number provided via email. You can track your package in real time through our tracking page or the carrier’s website.